ScentAI

Support

Last updated 2 August 2026

Something not working, or a bottle the catalog does not know? Write to us and a person will read it.

Get in touch

Tell us what you were doing and what happened. If it is about a specific fragrance, the house and the name help.

A fragrance is missing. Add it by hand from the Collection screen and we will match it to the catalog, usually within a day.
The wrong photograph. Tell us the bottle and we will correct the record for everyone.
Managing your membership. Subscriptions are billed by Apple. Open Settings on your iPhone, tap your name, then Subscriptions, to change or cancel. Deleting the app does not cancel a subscription.
Restoring a membership. On the membership screen, tap "Restore a membership" while signed in with the Apple ID that bought it.
Deleting your account. Profile, then Delete account. It removes your collection, wear history and ratings.

Questions about this document: apenam7@gmail.com